Consumer Education

Electricity tariff : FCCPC backs NERC over N200m fine on AEDC, demands more action

The Federal Competition and Consumer Protection Commission (FCCPC) has expressed delight over the decision of the Nigerian Electricity Regulatory Commission (NERC) to slap a N200 million fine on Abuja Electricity Distribution Company (AEDC) over tariff rate violation issues. FCCPC, in a statement signed by its Acting Executive Vice Chairman and[Read More…]

FCCPC tasks electricity distribution companies on quick responses to customers’ complaints

The Federal Competition and Consumer Protection Commission (FCCPC) has advised distribution companies to design a quick response mechanism to address customers’ complaints within their networks. The FCCPC acting executive chairman, Adamu Abdullah, gave the advice recently in Lagos at the end of a four-day one-stop-shop for addressing billing, metering, transformer,[Read More…]