Author: Godwin Anyebe

Prime Innovation Institute of Technology Hosts Inaugural Tech Awareness Fest to Empower Nigerian Youth

Yesterday in Lagos, a diverse audience comprising industry experts, students, faculty, and technology enthusiasts gathered for the launch of the Tech Awareness Fest 1.0, an event organized by the Prime Innovation Institute of Technology (PIIT). The festival, which focused on the future of emerging technologies, was themed “Unlocking Innovation, Inspiring[Read More…]

Airtel Africa Launches Revolutionary AI Powered Spam Alert Service

Airtel Africa, a leading provider of telecommunications and mobile money services across 14 African countries recently in Nigeria launched a ground-breaking artificial intelligence (AI)-powered Spam Alert Service, which will be available to all its subscribers at no cost. This unprecedented service, which offers Airtel smartphone and feature phone customers real-time[Read More…]

E-Commerce, Power, and Real Estate Lag in Customer Service: NCSI 2024 Report

The latest findings from the Nigeria Customer Service Index (NCSI) have highlighted significant customer service challenges within key sectors of the Nigerian economy. According to the 2024 report, released earlier this week, E-commerce, Power, and Real Estate are the worst-performing sectors in terms of customer service satisfaction. The NCSI 2024[Read More…]