Consumer Education

Nigeria First’ in Action: Examining the Impact of the New Policy on Local Industries

In a bold move to stimulate domestic production and foster economic self-reliance, the Nigerian government has officially rolled out its “Nigeria First” policy. This ambitious initiative prioritizes the procurement and utilization of locally made goods and services across various sectors. While the policy has been met with cautious optimism by[Read More…]

MultiChoice subscription hike: Court affirms FCCPC’s power to investigate exploitation

The Federal High Court in Abuja on Thursday affirmed the power of the Federal Competition and Consumer Protection Commission (FCCPC) to investigate the recent MultiChoice subscription hike in Nigeria or any other companies suspected of being involved in exploitative pricing practices. The Court, according to a statement by Ondaje Ijagwu,[Read More…]

E-Commerce, Power, and Real Estate Lag in Customer Service: NCSI 2024 Report

The latest findings from the Nigeria Customer Service Index (NCSI) have highlighted significant customer service challenges within key sectors of the Nigerian economy. According to the 2024 report, released earlier this week, E-commerce, Power, and Real Estate are the worst-performing sectors in terms of customer service satisfaction. The NCSI 2024[Read More…]

BREAKING: NCC Approves 50 Percent Tariff Adjustments By Operators

The Nigerian Communications Commission (NCC), pursuant to its power under Section 108 of the Nigerian Communications Act, 2003 (NCA) to regulate and approve tariff rates and charges by telecommunications operators, will be granting approval for tariff adjustment requests by Network Operators in response to prevailing market conditions. The adjustment, capped[Read More…]

Lagos Pilgrims Arrive Safely at Jordan, Ask To Pray For Nigeria, Middle East

The Lagos State Pilgrims, accompanied by officials from the Lagos State Christian Pilgrims Welfare Board and the Nigeria Christian Pilgrim Commission (NCPC), arrived safely in Amman, Jordan’s capital city. The pilgrims, led by the NCPC Executive Secretary, Bishop Stephen Adegbite, departed from Murtala Mohammed International Airport on Sunday, December 22,[Read More…]

The FCCPC Should Expand Its Office Locations To 774 Local Government Areas – Ekine

Akonte Ekine Founder & Lead Strategist, Absolute PR and Convener, Consumers Value Awards has said that, the Federal Competition and Consumer Protection Commission (FCCPC) should expand its office locations to include local govenment offices across the 774 local governments. Ekine who made this known during Consumers’ Experience Summit/Awards 2024 with[Read More…]