Despite the repeated clarification and caution from the Central Bank of Nigeria (CBN) and the Federal Competition and Consumer Protection Commission (FCCPC), investigation by Daily Trust reveals that merchants have continued to charge their customers N50 stamp duty. Daily Trust reports that the Federal Government recently stopped the additional N50[Read More…]
Author: Godwin Anyebe
Expert urges amendment of Consumer Protection Act
A retired Judge of the Federal High Court, Justice E. O. Sanyaolu, has urged stakeholders in the justice sector to take a look at the Federal Competition and Consumer Protection (FCCPC) Act 2019 in order to address possible areas of amendment of the Act. Noting that the Act was signed[Read More…]
How would SON react to consumers’ issues in 2020?
Most market transactions in Nigeria continue to be governed largely by the dated rule of caveat emptor (BUYERS BEWARE) despite the evolution of government agencies saddled with regulating the exchange of quality goods and services for consumers hard earned money. Actually, Nigerians deserve better and the concerned agencies will do[Read More…]
Unlawful Account Freeze: Court ordered Access Bank Plc fine of N25million
An Ikeja High Court has ordered Diamond Bank Plc (Access Bank Plc) to pay a Lagos-based legal practitioner, Adetokunbo Odutola, Twenty Five million naira (N25m) as damages for unlawfully freezing his bank account. Justice S.O. Nwaka held that the bank failed in its duty of care to Odutola and was[Read More…]
Between fuel pump scam and Consumers
These digital fuel pumps are being used by filling station attendants to scam fuel buyers when you are buying into vehicle tank. It had happened to me several times but my suspicion was not confirmable and contestable. Yesterday, I opted to buy N2,500.00 fuel. The attendant programmed the pump accordingly.[Read More…]
Bank Customers… Beware of fraudulent emails
Customers of GTBank are at high risk of loosing their hard earned money to fraudsters. In case you one of GTBank customers, you need to be more careful about the emails you open because your account balance could just be wiped out in a blink of an eye. You don’t[Read More…]
Substandard products: SON prosecuting 15 defaulting importers, manufacturers
Standards Organisation of Nigeria (SON) has no fewer than 15 ongoing cases of defaulting importers and manufacturers of substandard products under prosecution in various courts across the country. Mr Bola Fashina, Special Assistant to SON Director-General, disclosed this in an interview with News Agency of Nigeria (NAN) in Abuja recently.[Read More…]
HOW YOU MAY RECOVER YOUR MONEY FROM ONLINE FRAUDSTERS
1 You can get your money back from online fraudsters (If you can follow through). CBN has now mandated all banks to open a fraud desk to handle cases. The bank will investigate, prosecute and reverse such dubious transactions even though the scammer has withdrawn the money. 2. Say you[Read More…]
CSR: A Convergence of Intent, Engagement & Perception
Corporate social responsibility (CSR) has become one of the standard business practices all over the world. For companies committed to CSR it means kudos and an enhanced overall reputation – a powerful statement of what they stand for in an often cynical business world.The establishment of a CSR strategy (sometimes[Read More…]
Electricity consumer group faults NERC’s plan to cap estimated bills by DisCos
A group, the All Electricity Consumers Protection Forum on Thursday faulted the plan to regulate estimated electricity bills issued by power distribution companies to their unmetered customers, billed to begin in February. Its National Coordinator, Mr Adeola Samuel-Ilori, told the News Agency of Nigeria (NAN) in Lagos that the Nigerian[Read More…]