First Bank of Nigeria Limited (FirstBank) has officially addressed a circulating WhatsApp audio message claiming that its flagship mobile banking platform, FirstMobile, has been compromised. The Bank unequivocally confirms that these claims are entirely false, unfounded, and misleading.

FirstBank reassures all customers, partners, and stakeholders that the FirstMobile application remains fully operational, safe, and secure. The Bank operates an advanced, multi-layered cybersecurity framework designed to protect customer data and financial transactions against emerging digital threats.
”We wish to state unequivocally that the claim is false and misleading,” the Bank said in an official statement. “FirstMobile is secure and fully operational, supported by robust information security infrastructure. The Bank continuously invests in world-class technology and cybersecurity protocols to ensure the highest standards of resilience, reliability, and security across all our digital channels.”
To address security concerns surrounding the platform, FirstBank confirms that customer deposits, transaction records, and personal information remain fully protected across FirstMobile and all official digital banking platforms. The FirstMobile application continues to process all banking transactions securely and without disruption, supported by the bank’s continuously updated technological infrastructure that delivers safe, seamless financial services nationwide.
In light of recent rumors, FirstBank strongly advises customers to disregard the fraudulent audio message circulating online and refrain from spreading unverified information. Stakeholders are encouraged to rely exclusively on official FirstBank communication channels for accurate updates regarding their accounts and services. FirstBank remains Nigeria’s premier financial services provider, operating a comprehensive banking network dedicated to driving financial inclusion and maintaining world-class cybersecurity standards for millions of retail and corporate clients.
To address security concerns surrounding the platform, FirstBank confirms that customer deposits, transaction records, and personal information remain fully protected across FirstMobile and all official digital banking platforms. The FirstMobile application continues to process all banking transactions securely and without disruption, supported by the bank’s continuously updated technological infrastructure that delivers safe, seamless financial services nationwide.
In light of recent rumors, FirstBank strongly advises customers to disregard the fraudulent audio message circulating online and refrain from spreading unverified information. Stakeholders are encouraged to rely exclusively on official FirstBank communication channels for accurate updates regarding their accounts and services. FirstBank remains Nigeria’s premier financial services provider, operating a comprehensive banking network dedicated to driving financial inclusion and maintaining world-class cybersecurity standards for millions of retail and corporate clients.





