Tag: NCC and CBN Partner to Guarantee 30-Second Refunds for Failed Airtime and Data Transactions

NCC and CBN Partner to Guarantee 30-Second Refunds for Failed Airtime and Data Transactions

The Nigerian Communications Commission (NCC) and the Central Bank of Nigeria (CBN) have announced a landmark joint regulatory framework designed to protect consumers from failed airtime and data purchases. ​Under the new guidelines, subscribers who are debited for unsuccessful transactions due to network downtimes, system glitches, or human error will[Read More…]