Over 100 Customers of the online sports betting platform, SportyBet, who were refused payment of their winnings totaling over N950m and access their accounts, have taken strong action in response to the company’s claims of fraudulent activity. This follows recent reports from IT experts who cast reasonable doubt on SportyBet’s accusations.
Unhappy with SportyBet’s explanation for withholding winnings, a group of affected customers have filed petitions with the Economic and Financial Crimes Commission (EFCC), the Police Special Fraud Unit (SFU), the Force Intelligence and Investigation Department (FIID), the National Data Protection Commission (NDPC), Federal Competition and Consumer Protection Commission (FCCPC) and National Lottery Regulatory Commission (NLRC).
SportyBet previously attempted to justify their actions by alleging the customers used “bot technology” and “illegal automated bets.” However, independent IT experts have debunked these claims, raising questions about the legitimacy of SportyBet’s defense.
The customers’ petitions, coupled with the IT experts’ findings, paint a concerning picture for SportyBet. These actions suggest the customers may have been unfairly denied their winnings. By seeking intervention from relevant authorities, the customers hope for a thorough investigation and a fair resolution.
The involvement of the EFCC and the Police Special Fraud Unit highlights the seriousness of the situation. These organizations specialise in tackling financial crimes and fraud. Their involvement suggests a deeper look into SportyBet’s practices may be necessary.
The customers deserve clear explanations and transparency from SportyBet. With independent experts raising doubts about fraudulent activity, the responsibility falls on SportyBet to provide concrete evidence to justify their actions.
Customers who play by the rules deserve fair treatment and to receive their rightful winnings. The outcome of this case will be closely watched, as it has the potential to set a precedent for future disputes.
