News

Court frowns at how hospitals treat customers

The Act of Hospitals Locking Up Customers From Exiting Their Premises On The Guise That They Must Complete Payment Amounts To False Imprisonment, Court Rules.

A High Court of Anambra State presided over by Hon. Justice Okuma, has ruled that the act of corporate institutions, especially, Hospitals, locking up their customers/clients/patients from exiting their premises on the guise that they must complete payment amounts to false imprisonment.

This reasoning was given in the recently decided case of Mrs. Ngozi Osegbo, Mr. Chinonso Osegbo and The Registered Trustees of the Synod of the Diocese on the Niger with Suit No: 0/255/2017.

The Plaintiffs had taken their 11-month old baby to Iyi Enu Mission Hospital for treatment, but the child died while undergoing treatment. The Hospital was said to have locked up the Plaintiffs and insisted that they would not be allowed to leave the Hospital until all payments had been made. The Hospital thus detained the Plaintiffs for more than 10 hours despite every plea to allow them put themselves together and seek funds.

Thereafter, the Plaintiffs approached the Court for the following reliefs to wit:

A declaration that the Defendants owed the Plaintiff’s child (Marvelous Osegbo) a duty of care, and they breached that duty which resulted in his death;

A declaration that the action of the Defendants’ security men in denying the Plaintiffs egress from the Defendant’s hospital and threat of grievous bodily harm with gun amounted to false imprisonment and assault, and general damages in the sum of five hundred million naira and 35% interest per annum (or prevailing CBN interest rate) of the judgment sum from the date of judgment until final liquidation of the judgment debt.

Delivering the judgment on 12 June, 2018, after duly considering the arguments on the parties’ written addresses, the Court held that the Plaintiffs had proved their case.

Giving his verdict on the argument that the Plaintiffs were held at gun point, the Court held that, upon examination of the evidence of PW1 and PW2, their evidence in that respect which are consistent with their pleadings and not contradictory, were not challenged under cross examination by the Defendants and therefore accepted by same.

The Court also frowned at the manner upon which the said hospital bill was recovered, adding that the detention of the Plaintiffs for 10 hours amounted to false imprisonment.

“The act of the Defendants in detaining the 1st Plaintiff for ten hours in the circumstance of this case no doubt constitutes acts of false imprisonment. I must deprecate the uncivil and indecent way and manner the Defendants recovered the said hospital bill.

“It is not expected that the first Defendant particularly will engage itself in such uncivil and illegal means of debt recovery. Much as this Court recognises the fear in disappearance of patients when it comes to payment of hospital bills or debts generally, I do not find it sufficient to justify illegality that two wrongs do not make a right,” the Court said.

The Court awarded the sum of N500, 000 (Five Hundred Thousand Naira) against the Registered Trustees of the Synod of the Diocese on the Niger that owns Iyi Enu Mission Hospital together with 35% interest on the judgment sum until final liquidation of same.

Leave a Comment

Your email address will not be published. Required fields are marked *

*